GENERAL QUESTIONS

GENERAL QUESTIONS

GETTING A LOAN

GETTING A LOAN

LOAN REPAYMENT

LOAN REPAYMENT

LOAN USE

LOAN USE

PROLONGATION

PROLONGATION

OVERDUE

OVERDUE

TECHNICAL QUESTIONS

TECHNICAL QUESTIONS

  • What is a personal account?
  • How can I log in into my personal account?
  • I forgot my password to enter my Personal Account. What to do?
  • Can I make changes to the data that I filled out during registration?
  • What should I do if I discovered the fact of fraud with my personal account?
  • An error occurred while adding payment information. What to do?
  • Can I add more than one bank account/card?
  • Can I use someone else's bank account / card for registration?
  • What should I do if I have not received an OTP code?
  • If I have already repaid the loan, but still receive calls with a reminder of the payment. What to do?
  • I have not received credit funds, but I still receive calls with a payment reminder. What to do?